Membership Agreement

1. Agreement and eligibility

This Membership Agreement forms part of the Meloop Terms of Service. It applies when you purchase, activate, renew, or use a paid Meloop membership in the Android app.

You must be at least 18 years old and legally authorized to use the Google Play payment method selected for the purchase. By confirming a membership purchase, you agree to this Agreement and the price, term, renewal status, and benefits shown on the Google Play purchase screen.

2. Membership plans and activation

Available plans, durations, prices, currencies, trials, and promotional terms are displayed in Meloop and on the Google Play confirmation screen. Only the details shown at the time of purchase apply to that transaction.

Time-limited membership

A time-limited membership remains active until its displayed expiration date, subject to successful payment and these terms. If the same eligible time-limited membership is purchased again while time remains, the additional term is added to the existing expiration date.

Lifetime membership

If Meloop offers a lifetime plan, it is a one-time entitlement for the supported lifetime of the Meloop service and does not have a recurring expiration date. “Lifetime” refers to the commercial life of the service, not the lifetime of any person or device.

3. Membership benefits

While an eligible membership is active, benefits may include:

• A membership crown displayed with your profile.
• The membership expiration date displayed beneath your User ID for time-limited plans.
• Removal of advertisements from eligible ad-gated actions, including eligible check-in or gift-draw actions.
• Access to any additional member benefits described in the app at the time of purchase.

Ad-free access removes the need to view an advertisement for eligible actions; it does not remove daily limits, cooldowns, coin requirements, content eligibility rules, or other functional limits. For example, a daily draw limit remains in effect even when the advertisement step is waived.

Benefits are personal, non-transferable, have no cash value, and may not be resold or shared.

4. Google Play billing

All Android membership purchases are processed by Google Play. Google determines available payment methods, authorizations, taxes, currency conversion, receipts, and payment security. Meloop does not receive your full payment card or bank details.

The final price and billing terms shown by Google Play immediately before confirmation are part of your purchase. If payment fails, access may be delayed, suspended, or canceled.

5. Automatic renewal

If a plan is offered as an auto-renewing subscription, Google Play charges the selected payment method at the beginning of each billing cycle unless you cancel before the renewal is processed. The renewal period and price are shown before purchase and in your Google Play subscription settings.

A prepaid or one-time plan does not automatically renew unless the Google Play purchase screen expressly states otherwise. Uninstalling Meloop does not cancel a recurring subscription.

6. Cancellation and expiration

You may cancel an eligible recurring subscription through Google Play. Cancellation prevents future renewal charges but normally keeps membership active through the end of the already-paid period. Prepaid plans expire at the end of their term and may not require cancellation.

When membership expires or is canceled after the paid period ends, the crown, ad-free access, and other paid benefits end. Locally stored conversations and ordinary app data remain subject to the Privacy Policy.

7. Refunds and purchase issues

Refund eligibility depends on Google Play policy, applicable law, the type of purchase, timing, and your location. Canceling a subscription does not automatically refund a completed charge.

Review Google Play refund policies or contact us if a valid purchase was not applied in Meloop. We may ask for non-sensitive purchase details needed to locate the transaction. Never send a complete payment card number.

8. Restoration and device changes

Where supported, use the same Google Account that completed the Google Play purchase to restore an eligible entitlement. Restoration can depend on Google Play availability, purchase verification, device compatibility, and the continued availability of Meloop.

9. Changes to membership

We may change future prices, plans, or benefits. Changes to a recurring plan will be handled with any notice or confirmation required by Google Play and applicable law. We will not retroactively shorten an already-paid fixed term except where necessary to address fraud, a refund, a charge reversal, legal requirements, or service discontinuation.

10. Service availability and liability

Membership does not guarantee uninterrupted access to every feature, character, AI model, or voice provider. Temporary maintenance, provider outages, device limitations, legal requirements, and circumstances beyond reasonable control may affect availability. The disclaimers and liability limitations in the Terms of Service apply to membership.

11. Changes to this Agreement

We may update this Agreement to reflect changes in plans, Google Play requirements, app functionality, or law. The revised document will display a new effective date. Material changes affecting an active recurring plan will be communicated where required.